Cessnock businesses have shown incredible dedication to their customers in 2021, adapting and changing their practices to fit the challenges of COVID restrictions while still offering top customer service to the community.

In recognition of these qualities, the Cessnock Customer Service Awards are returning in 2021 for their 12th year since revival in 2010.

The Customer Service Awards are run annually to recognise, showcase and reward exceptional customer service within the Cessnock Local Government Area.

It provides an opportunity for community focus over a period culminating in a function to celebrate customer service excellence.

This project also helps to develop networking opportunities with local businesses, the Chamber, and the community in general.

This year the Chamber have welcomed a new category, the Monthly Chamber Choice Award. Each month throughout the year, locals are being awarded for going the extra mile in delivering excellence in customer service.

All monthly winners of this category will become finalists with one overall winner being announced at the yearly event.

The Gala Dinner is anticipated to be held on the 15th of October 2021 at Cessnock Leagues Club and will be a night to celebrate the achievements of all locals offering exceptional customer service.

Monthly winners so far this year can be viewed here.

Now is the time to acknowledge a positive customer service experience you’ve had, and return the favour by nominating those businesses and people here cessnockchamber.com.au.