The NSW Government is boosting NSW’s visitor economy workforce, delivering subsidised training programs for a sector that is expected to need up to 150,000 more workers over the next decade.
TAFE NSW is partnering with Destination NSW to develop and deliver training programs jointly funded by the Australian Government’s NSW Choose Tourism Program.
The subsidised courses are designed to address industry workforce shortages by encouraging Australians to pursue a career in the visitor economy, helping operators to attract, retain and upskill staff.
The new training programs include:
• An ‘Introduction to the Visitor Economy’ microskill: a short self-directed online course, designed to provide foundational knowledge and explore careers in the visitor economy industry. The microskill will be offered free to the public for the first six weeks of release, with fully subsidised access available for NSW high school students.
• Five one-hour video masterclasses: fully subsidised pre-recorded masterclasses will be available on the TAFE NSW website, featuring industry experts such as Scenic World, Cupitt’s Estate, Merlin Entertainments, Sydney Opera House, and W Hotels.
• Modernised Certificate III in Tourism: set for delivery in 2025, this updated qualification will include new visitor economy skills. Updates will also incorporate contemporary case studies and assessments based on industry feedback to ensure the qualification meets the current needs of the sector.
The ‘Introduction to Visitor Economy’ microskill has already launched, with the masterclasses being available from late October 2024.
