Ausgrid needs your help to shape the region’s future priorities in order to make the best decisions for upcoming generations.

To ensure services offered by Ausgrid meet the region’s needs, Ausgrid are calling on customers, businesses, local councils and industry stakeholders to understand their current experience of the energy network and what you want for the future.

Ausgrid are hosting Regulatory Reset Consultations encouraging small to medium businesses and household residents to have their say about future energy networks via an online survey.

If you are interested and would like to participate in these discussions, you can complete the short survey here for Small and Medium Businesses and/or here for Households and Ausgrid will be in touch.

The consultations will be delivered in two 90 minute, online discussion groups with small business owners and operators.

The groups will cover topics like electricity affordability, the move to a low carbon network and customer experience.

For your time, participants will be given a $100 gift card for every group attended.

The energy network provides power for 167,000 small and medium businesses which makes up 10 per cent of their customers and consume 14 per cent of energy in the network.

Data shows that the energy industry and customers are changing and therefore Ausgrid are moving towards a low carbon future, and the way they generate, deliver and use energy.

Extreme weather events are testing the resilience of the energy network, and customer expectations for more individualised service are rapidly changing our operating environment.

Without understanding your views and your needs, Ausgrid cannot continue to evolve and improve.

Your participation will help to strive towards a future energy network that works for everyone, a network that is safe, smart, sustainable and resilient for generations to come.

Further information can be found at the Ausgrid engagement hub here.

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