Cessnock Business e-News Monitor – Issue 70, 29 November 2016

Are you ready for the Christmas rush?

Australian retailers have expressed confidence that Christmas spending this year will exceed the amount spent last year, according to a survey by Deloitte. Deloitte’s report shows: Deloitte state that this confidence stems from a reasonably good financial year nationally combined with low interest rates. “Certain retail sectors have faced more challenging environments, such as groceries where there has been strong price deflation. … Read More

Bots doing business for you

Social media is constantly evolving how we engage with customers. The latest is ‘Bot’ technology. ‘Bot’ technology integrates third party apps into existing message applications such as Facebook’s Messenger and Apple’s iMessage. Facebook Messenger or iPhone’s iMessage integrated with ‘bot’ technology enables automated content to be sent to your customers, who can then respond direct to you. For example, businesses such as this insurance … Read More

Fairer Small Business Contracts

Are you about to enter into a new business contract? Do you know that new laws come into place after 12 November this year that will protect you from unfair contract terms? If you are looking to sign or enter into a new contract consider delaying it until after November 12 if possible. The Australian Competition and Consumer Commission (ACCC) has released details of a new law that will protect small businesses from unfair contract … Read More

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