Juggling the circus also known as working from home!
The current pandemic, infamously known as COVID-19 has provided the opportunity for innovation and new concepts focusing on working remotely for organisations across the world. Many people have been met with the challenge of trying to juggle full-time childcare, home-schooling and working from home while attempting to preserve as much productivity as possible. Maintaining a…
Strategy for Small Business Success
The NSW Government has released a discussion paper on the up and coming NSW Small Business Strategy 2020. They are seeking feedback on issues that affect business in NSW. Cessnock City Council’s Business Capability Study (2019) identified that 86% of our businesses are micro and small (employing fewer than 20 employees). Therefore, it is critical…
Using bcc on emails can avoid a data breach in your business
Many people don’t realise why emails have a bcc field. Most email platforms have a function called blind carbon copy (bcc), which means that you can send an email out to a large group of people without sharing their email addresses amongst the recipients. But why is this important? Sharing email addresses to a wide…
Two thirds of Australian workers experience bullying
Bullying is often in the media, although it’s usually linked to the behaviour of school age children. But according to findings from a recent study by the University of South Australia (UniSA), Australia ranked sixth worst for workplace bullying when compared to 31 European countries. Cultures that lead to bullying Lead researcher, Associate Professor Michelle…
Dealing with negative online reviews
Everyone likes to be liked. So what should you do when someone goes online to say they don’t like your business, product or customer service? How do you deal with negative online reviews? According to a survey by Bright Local, reading a negative review stops 40% of consumers wanting to do business with your…
Hiring staff – getting the paperwork right
Being in business can be a daunting proposition. The owner of a small business has to be a Jack (or Jill) of all trades, or at least be across what is supposed to be happening in all aspects of their business. It’s easy to hire a new employee and plan to get back to complete…
Wellbeing at work
Instigating a wellbeing at work program can have many obvious and some less obvious benefits. It can improve productivity, help reduce sickness and sick leave, and it can improve employee retention rates. It can also show the people who work for you that you care about what happens to them. Recent studies show that 40.3%…
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