Staff & employment

Type of News

Dealing with negative reviews is part of getting important feedback for your business

Dealing with negative online reviews

Everyone likes to be liked. So what should you do when someone goes online to say they don’t like your business, product or customer service? How do you deal with negative online reviews?   According to a survey by Bright Local, reading a negative review stops 40% of consumers wanting to do business with your…

Working holiday makers to combat labour shortages

Travellers will have an option to stay in Australia for a third year if they work in the regional areas that need it most, following an expansion of the Working Holiday Maker (WHM) visa program in July. More places are now available to young people from more countries, which is expected to benefit farmers and…

Fair Work Ombudsman website has templates for businesses to use

Hiring staff – getting the paperwork right

Being in business can be a daunting proposition. The owner of a small business has to be a Jack (or Jill) of all trades, or at least be across what is supposed to be happening in all aspects of their business. It’s easy to hire a new employee and plan to get back to complete…

pay rise of $21.60 will apply to the minimum wage

1 July: Minimum wage up, penalty rates down, STP starting

It’s ‘all happening’ on 1 July 2019! First there’s the much touted rise to the minimum pay rate, plus further changes to some penalty rates, and the beginning of the mandatory Single Touch Payroll (STP) system for small businesses who employ fewer than 20 staff. Minimum wage increase The Fair Work Commission has announced a…

Look after your staff's wellbeing

Wellbeing at work

Instigating a wellbeing at work program can have many obvious and some less obvious benefits. It can improve productivity, help reduce sickness and sick leave, and it can improve employee retention rates. It can also show the people who work for you that you care about what happens to them. Recent studies show that 40.3%…

superannuation under the spotlight

Superannuation under the spotlight

The end of the financial year is fast approaching and it’s time to make sure you have all your ducks in a row when it comes to employee superannuation.   In recent months there has been an increase in reports in the media of employers not fulfilling their financial obligations to their staff. This is…

Pay rates for public holidays

Pay rates for public holidays

As you’re probably aware the Easter long weekend starts this Friday. And due to the seemingly random way the Easter calendar works, this year it falls near Anzac Day. So what should you pay your staff if they work on public holidays? Which days are public holidays? Public holidays differ from state to state. In…

Single Touch Payroll

Say goodbye to group certificates

Since July 1, 2018 businesses with more than 19 employees have been required to report their employees’ wages/salaries, tax and super to the Australian Taxation Office (ATO) through Single Touch Payroll (STP). From July 1, 2019 this will now be extended to include businesses with 19 or fewer employees. Once the changeover has been made…

Cessnock City wins digital innovation award

Cessnock City Council rates high in small business digital innovation

Cessnock City Council’s economic development team have been presented with the inaugural Netstripes Digital Innovation Advocate Award on Tuesday 19 February at the ‘Bizruption’ event held in Sydney.   The Bizruption business event is supported by the NSW Business Connect program and endorsed by the Hon Karen Andrews MP, Minister for Industry, Science and Technology….

cyber crime grants

Grants for SME cyber health check

Cyber crime has become more prevalent. Even big players like Facebook and the Federal Government have been affected. But before you decide that your small business is too small to be of interest to hackers, or that you don’t do much on-line business think about the following.   Do you have a website or Facebook…

From the chambers – Digital Training

Hunter Region Business Hub will be running the first of its 2019 workshops for digital business skills next week, Tuesday 12 February, 10am-12pm. Entitled ‘make Google fall in love with your website’ it is designed to give you the skills to attract more customers to your website and ultimately to your business. The HUB will…

Training day in digital media Cessnock November 2018

Tell us what YOU want. 2019 digital training workshop options

Advance Cessnock City hosted another round of the Digital Bootcamp in November. Participants learned many important aspects of operating a small business in the digital age, and importantly how to utilise digital technology and strategy for small businesses. Many said that they wanted to learn more about social media and how to use it in…