Share what you know with your staff so they’re not late to work, with your suppliers so they know how to access your business and with your clients so they know where to park. Click below to view the road closure map and download a printable map of the works to display in your window.

Add a special mention to your e-mail footer, create a social media post that can be pinned at the top of your page for the duration of the works, update your website or put a special mention on your Google Business Page if you have one. Click below to download a printable poster and clearly display that you are open during the works.

Let’s face it, disruption is unavoidable when the work site is in the heart of the CBD. By now, you should be well informed and let your customers know you’re open. Encourage them to drive down the detours and get to your business. You might consider special promotions or collaborate with neighbouring businesses to see what can be leveraged together.

Don’t forget: with the works come the workers. They might turn into an unexpected source of income if you can offer a breakfast or lunch deal.

The Cessnock Chamber of commerce members are committed to the development of business in Cessnock and actively participate in the growth of the community. Consider attending their monthly Business Breakfast or one of their networking events to expand your support network and promotional activities. Visit the Cessnock Chamber of commerce website to find out more.

If you notice a change in your customer behaviours, you might consider modifying your trading hours. If you do so, make sure your clearly communicate the information with your staff, suppliers and customers. Or maybe you can take some of your services offsite? A range of markets are held in the Hunter Region. Festivals might also be looking for exhibitors.