Type of News

Support local this January to WIN one of five $100 gift cards

Cessnock City Council’s Economic Development Team have five $100 gift cards to giveaway this January as part of their ongoing ‘Support Local’ campaign. For the month of January, residents are encouraged to post to Facebook or Instagram to describe in 25 words or less how they’d spend their $100 gift card in the Greater Cessnock…

Think like Google or Think with Google’s new interactive tool

Did you know that patio heaters are the top trending retail Google search for this month in NSW and nationwide? Would you love to understand the fast-rising retail categories and how you can use this to your business’ advantage? While we all know COVID-19 is presenting new challenges to businesses, having access to insightful data…

New Destination Networks to grow regional visitor economy

The NSW Government has announced changes to the state’s Destination Networks to grow the regional visitor economy. The NSW Government is committed to growing the visitor economy of regional NSW with the right framework in place to support visitor growth, job creation, skills development and stakeholder engagement. The changes will give the Networks a stronger…

Celebrating Cessnock’s Customer Service stars!

Business and customer service excellence has been in the spotlight lately, as Cessnock celebrates its industry and community achievers. A sell-out crowd of 230 attended “Cessnock’s biggest Christmas Party”, the 2021 Cessnock Customer Service Awards at the Cessnock Leagues Club on Friday evening. After another challenging year for local businesses, it was time to let…

Celebrating excellence in customer service

The Customer Service Awards are run each year to recognise, showcase and reward exceptional customer service within the Cessnock Local Government Area. It provides an opportunity for our community to celebrate local customer service excellence. This project also helps to develop networking opportunities with local businesses, the Chamber, and the community in general. Word on…

Shop local Christmas campaign, share your experience and win!

Cessnock City Council’s Economic Development Team have another fantastic prize to give away this December as part of their ongoing ‘Support Local’ social media campaign. Throughout December, residents can go in the draw to win a $500 gift card by posting in 25 words or less what their favourite activity is to do in the…

Shop local, shop online, Shop Hunter Valley!

The team at the Hunter Valley Visitor Information Centre have been busy during the Covid-19 lockdown period re-branding their gift shop to Shop Hunter Valley. Shop Hunter Valley is a premier destination store located at the Hunter Valley Visitor Information Centre showcasing the best local products and produce the region has to offer. In addition…

New Economic Recovery Strategy labelled as a game changer

The NSW Government has announced the NSW Economic Recovery Strategy which includes a $500 million support package to revive the events and tourism industry across regional NSW. Labelled as a game changer, the support package is set to turbo charge a post COVID economic recovery. As part of the package, households of school-aged children in…

Council facilities to reopen via staged approach

Following the announcement that NSW has reached the 70% vaccination rate milestone, Cessnock City Council has released a schedule for reopening their facilities via a staged approach (pending the approval of COVID Safety Plans). Monday 11 October saw the reopening of Kurri Kurri Library, the Hunter Valley Visitor Information Centre, Cessnock Performing Arts Centre, the…

Tag a trusted tradie for your chance to win a $100 gift card!

Council’s Economic Development Team have launched a new Support Local competition, this time focusing on our trusted local tradies. For the month of October, residents are encouraged to ‘tag a trusted tradie’ on Facebook and show a photo of work recently completed at their home or business for the chance to win one of five…

NSW Roadmap reveal, what you need to know

Stay-at-home orders for adults who have received both doses of the COVID-19 vaccine will be lifted from the Monday after NSW passes the 70 per cent double vaccination target, under the roadmap to freedom released by the NSW Government. The roadmap is subject to further fine-tuning and health advice if circumstances change drastically or if…

Celebrating excellence in customer service

Cessnock businesses have shown incredible dedication to their customers in 2021, adapting and changing their practices to fit the challenges of COVID restrictions while still offering top customer service to the community. In recognition of these qualities, the Cessnock Customer Service Awards are returning in 2021 for their 12th year since revival in 2010. The…